City Web Policies

TERMS OF SERVICE

The City of Glasgow Municipal Government social media sites are open and public forums and to ensure everyone can participate without being exposed to inappropriate content, offensive language, or discriminatory views we have put some House Rules in place below.

Please be aware that once you post any information online, there is a potential for unlimited access and/or dissemination of such information, unlimited by time. As a result, we strongly suggest that you exercise caution when posting any information to or on our social media sites, including, but not limited to, identifiable personal information. We may also be obliged by law to store certain information posted on our social media sites. Should you have any questions in relation to this please contact us as set out below.

By joining, using, or participating in any City of Glasgow Municipal Government’s social media sites (including, but not limited to LinkedIn/Twitter/YouTube/Facebook pages) you have agreed to adhere to the following comment policy.  The city’s social media administrator reserves the right to take down any comment or post that he or she in her own solo discretion deems violates these terms of use. While this is an open forum, it’s also a family-friendly one, so please keep your comments polite. When contributing, do not post any material that contains:

• Hate speech
• Profanity, obscenity, or vulgarity
• Comments that could be considered prejudicial, racist, or inflammatory
• Nudity or offensive imagery (including, but not limited to, in profile pictures)
• Defamation to a person or people • Name calling and/or personal attacks
• Comments whose main purpose are commercial in nature and/or to sell a product
• Comments that infringe on copyright or another person’s intellectual property
• Spam comments from individuals or groups, such as the same comment posted repeatedly on a profile
• Personal information about you or another individual (including identifying information, email addresses, phone numbers or private addresses)
• False representation of another individual, organization, government, or entity
• Promotion of a product, business, company, or organization
• We retain the right to remove any content that does not comply with these guidelines, or we deem inappropriate.
• Repeated violations may cause the author to be blocked from our social media channels.
• Our employees should consult the department’s guidelines on social media before posting anything on social networking sites such as Facebook. Refer to the whole-of-government social media policy and the Code of Conduct for the City of Glasgow Municipal Government.

DISCLAIMER:

Use of our social media sites are at your own risk. You assume full responsibility and risk of loss resulting from your downloading and/or use of files, information, other communications, content, or other material (including, but not limited to, software or malware) accessed through or obtained by means of our social media sites.

The opinions and/or views expressed on our social media platforms, including, but not limited to, any blogs, Facebook, Twitter, and YouTube pages, represent the thoughts of individual bloggers and online communities, and not those of City of Glasgow Municipal Government or any of its officers, staff, or employees. The opinions and/or views expressed on these pages do not in any way reflect the views of the site they are posted on, other sites affiliated with the site, the staff involved in maintaining the site or any members of the site. All links to other sites found linked from our social media sites are provided only as a service to users. Such linkage does not constitute endorsement by the City of Glasgow Municipal Government of those sites, or of any information, product or service depicted on those sites. We are not responsible for the content of external sites.

While we make reasonable efforts to monitor and/or moderate content posted on its social media platforms, we do not moderate all comments and cannot always respond in a timely manner to the content of all comments and/or online requests for information.

We expressly disclaim liability for any viruses or other contamination of your computer systems or other devices used to access its social media platforms, and expressly disclaims liability for actions taken or not taken based on any or all contents of its social media sites.

Third party social media platforms utilized by City of Glasgow Municipal Government are not City of Glasgow Municipal Government websites or applications. We do not own, operate, or control these platforms and the Privacy Policy does not apply. If you choose to provide information to these platforms through registration or other interaction, such actions are between yourself and the relevant platform. If you choose to register with any of these platforms, any information that you provide is voluntarily contributed by you and is not maintained by City of Glasgow Municipal Government. We do not collect personally identifiable information such as your name, address, or telephone number from its social media platforms. City of Glasgow Municipal Government will not contact you directly by phone, mail, or email attempting to solicit information from you unless you request contact through a private message or via email.

We do not necessarily have the capacity to control information or content once published on its social media sites. It is particularly important you familiarize yourself with the Terms of Service of any social media sites you intend on using. We accept no responsibility for damages or liability arising from your publishing of information or content, nor the removal or complaint processes arising from such information or content. The removal of such information or content and/or participation in complaint processes is your sole responsibility.

While every care has been taken in preparing the posts and comments on its social media sites, we accept no responsibility for decisions or actions taken because of any data, information, statement, or advice, expressed or implied, contained within. To the best of our knowledge, the content was correct at the time of publishing. Interested parties should rely only upon their own further direct inquiries with the City of Glasgow Municipal Government before taking any such decisions or actions.

Any inquiries in relation to any matters raised above should be directed to us in writing to PO Box 278, Glasgow, KY 42141-0278.

For the removal of any doubt, all references to City of Glasgow Municipal Government in this Disclaimer should be read as a reference also to the State of Kentucky.

Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to www.cityofglasgow.org, City of Glasgow Facebook/Instagram accounts, and City of Glasgow and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to City of Glasgow include www.cityofglasgow.org and City of Glasgow. The City of Glasgow website is a government news and information site. By using the City of Glasgow website, you consent to the data practices described in this statement.

Collection of your Personal Information

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you submit forms on our website and utilize our social media accounts. These may include: (a) entering a sweepstakes or contest sponsored by us or one of our partners; (b) sending us an email message; (c) submitting your credit card or other payment information for payment. We will use your information for, but not limited to, communicating with you in relation to services/information you have requested from us. We also may gather additional personal or non-personal information in the future.

Use of your Personal Information

The City of Glasgow collects and uses your personal information to operate and deliver the services you have requested.

City of Glasgow may also use your personally identifiable information to inform you of other products or services available from City of Glasgow and its affiliates.

Sharing Information with Third Parties

The City of Glasgow does not sell, rent or lease its customer lists to third parties.

City of Glasgow may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to the City of Glasgow, and they are required to maintain the confidentiality of your information.

City of Glasgow may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on City of Glasgow or the site; (b) protect and defend the rights or property of City of Glasgow; and/or (c) act under exigent circumstances to protect the personal safety of users of City of Glasgow, or the public.

Tracking User Behavior

The City of Glasgow may keep track of the websites and pages our users visit within the City of Glasgow, in order to determine what City of Glasgow services are the most popular. This data is used to deliver customized content and advertising within the City of Glasgow to customers whose behavior indicates that they are interested in a particular subject area.

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Automatically Collected Information

Information about your computer hardware and software may be automatically collected by the City of Glasgow. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the City of Glasgow website.

Links

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Right to Deletion

Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:

• Delete your personal information from our records; and
  
• Direct any service providers to delete your personal information from their records.
  
  Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:
  

• Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
  
• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
  
• Debug to identify and repair errors that impair existing intended functionality;
  
• Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
  
• Comply with legal state policy law;
  
• Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
  
• Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
  
• Comply with an existing legal obligation; or
  
  
• Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.

Children Under Thirteen

The City of Glasgow does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

E-mail Communications

From time to time, the City of Glasgow may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from the City of Glasgow or click on a link therein.

If you would like to stop receiving marketing or promotional communications via email from the City of Glasgow, you may opt out of such communications by clicking on the UNSUBSCRIBE button.

Changes to this Statement

The City of Glasgow reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our website, and/or by updating any privacy information. Your continued use of the website and/or Services available after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Contact Information

The City of Glasgow welcomes your questions or comments regarding this Statement of Privacy. If you believe that the City of Glasgow has not adhered to this Statement, please contact the City of Glasgow at:

City of Glasgow
126 East Public Square Glasgow, Kentucky 42141

Email Address: public.communications@glasgow-ky.com

Telephone number: (270) 651-5131

Effective as of March 01, 2023